He mentioned Fraud, where the person has no knowledge of a third party involved.
Eg: you have a landscaper come in to give you a quote on work to be done. He sends you the quote and you decide to go ahead with the work so you make the payment, then nothing happens. You call the landscaper and he says he didn't receive the money. It has come out of your account but hasn't gone into his. A third party has taken it by 'hacking' the quote sent to you with faulty bank account information.
SCAMS:
There are various types of scams ie: Investment, Relationship,Online shopping, by SMS.
With investment scams, do your research. If it sounds to good to be true, it most likely isn't.
Relationship scams, they build trust with you and it may take time do do this then they hit you up for money, usually to come and see you, or for a sick family member. If you are unable to give them anything, they play on your emotions, like you really don't care for me, or I'll stop talking to you.
Threats or urgent payments, saying you need to pay what ever it is now or you will go to jail or have your licence taken away etc.
They play on your emotions or a moments of weakness
Stay safe by having strong passwords. Have different password words for online banking, Government service, Social media, Email. Don't give uninvited access to your computer or device clicking on a link in a message received either by email or sms.
Keep your systems up to date.
Check to see if there is any mistakes in the email address from whence it came from, eg
comm-bank.com.auLook for the padlock on the senders email address.
You can check things on scamwatch or
combank.com.au/safe. Your own bank might also have a site you can check.
The commonwealth bank is holding a seminar at Noarlunga Branch on 3rd October from 5:30-6:30.